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Association management is not rocket science, but it does take the right combination of philosophy, systems, policies, procedures, and people to make the subdivision a neighborly community and a place to truly call home!

Our philosophy is simple.

  • We believe that every decision made must answer the single question, “What is the in the best interest of the entire membership of the association?”
  • We believe that every member of the association has both the right and the responsibility to be involved in the decision-making and everyday operation of the association. 
  • We believe that the association should foster community spirit and envelop the greater good of the constituency.
  • We believe that honesty, fairness, empathy, tact, and complete follow-through are not just words but a deeper spirit.

Our systems are comprehensive.

  • Accounting systems compliant with generally accepted accounting procedures and IRS reporting standards.
  • Finance systems to compliant with reserve study and budget standards.
  • Collection systems compliant with the Fair Debt Collection Practices Act.
  • Governance systems compliant with the Colorado Common Interest Ownership Act, Open Meetings Laws, and the newest laws enacted by the Colorado legislature.
  • Communication systems compliant with the Federal Trade Commission’s privacy laws.
  • Covenant enforcement systems that are timely, fair, and in compliance with the declaration of covenants, conditions, and restrictions for your unique association.
  • Purchasing and bidding systems that detail services for lawn, shrub, and tree care, snow removal, street or parking lot maintenance, and building maintenance.

Our policies and procedures are thorough.

  • Detailed outlines of  timeframes and progressive actions.
  • Detailed outlines of collection and enforcement actions.
  • Detailed outlines of maintenance in progress and actions taken to date.

Our people make the difference!

  • Hiring right is the key, so we look for people with leadership potential, problem-solving ability, patient and courteous demeanor, and attention to detail. 
  • All line managers are expected to earn the Certified Manager of Community Associations designation from the Community Associations Institute within one year of entering the job.
  • Routine in-house training is provided, and continuing education is required.

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